Creative Operations Director

Superside is redefining creative operations with AI-powered automation, streamlined workflows, and a scalable, high-impact model that challenges traditional agencies. As Creative Operations Director, you’ll lead the strategy, tools, and processes that enable our teams to deliver world-class creative services efficiently. This role is a blend of strategy, execution, and leadership. You’ll optimize creative workflows, implement automation, and develop scalable solutions that enhance speed, quality, and collaboration. As Superside continues to grow, you’ll play a key role in ensuring our creative operations evolve to meet the demands of global brands.

What You'll Be Doing

• Lead the selection and implementation of creative tools like Figma, Adobe Suite, Asana, and AI-powered automation solutions.
• Develop and refine creative workflows for briefing, quality assurance, and asset delivery to improve efficiency.
• Standardize creative templates, best practices, and processes that enhance scalability.
• Leverage AI and automation to streamline production without sacrificing creative excellence.
• Establish and track performance metrics to drive operational improvements.
• Collaborate with Creative, Project Management, and Leadership teams to align priorities and enhance customer experience.
• Build and develop a high-performing, globally distributed team, setting clear goals and driving execution.
• Foster a data-driven decision-making culture that encourages efficiency, speed, and continuous improvement.

What You'll Need to Succeed

• Proven success in creative and delivery operations, with experience leading teams in a fast-paced, global environment.
• Deep understanding of creative workflows, tools, and industry best practices.
• Hands-on experience with AI-powered creative tools and automation solutions in a business context.
• Strong ability to build, implement, and own scalable processes that balance speed and quality.
• A mindset focused on automation and efficiency, solving problems with tools rather than increasing headcount.
• Exceptional stakeholder management skills, with experience working cross-functionally.
• Inspirational leadership qualities, with a track record of hiring, developing, and leading high-performance teams.
• Strategic and analytical thinking, with a customer-centric approach to decision-making.
• Resilient and adaptable, able to navigate challenges and push creative operations forward.

Why Join us?

Superside's vision is to create equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we're building a fully remote company that attracts people where they are.

Remote-first. Customer-led.

Remote isn’t just a perk; it’s how we deliver better for customers. We are fully committing to our customers by hiring top talent and collaborating seamlessly across time zones.

Global team, local impact.

Join a community of 60+ nationalities working across time zones, cultures, and disciplines, all aligned on doing great work for great brands.

High performance, low ego.

Work in a fast-paced, high-trust environment where feedback is direct, growth is constant, and kindness leads collaboration.

Impact meets opportunity.

We’re in the sweet spot — big enough to be stable, small enough for you to shape what’s next. Your ideas will matter here.

Grow fast. Lead well.

You’ll gain mentorship, take on real responsibility, and grow your career while helping us disrupt a global industry.

About Superside

Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale. Built to be an extension 

of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance. 

Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones.

Learn more at superside.com

Diversity, Equity and Inclusion

We’re an equal-opportunity company. All applicants will be considered regardless of ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.