Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
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Amex GBT adopted a global segment driven model early in 2023, since then SME segment has seen excellent growth. This is an exciting role in the newly formed SME arm of Global Business Consulting, which offers services such as Strategy, Sourcing, Travel Policy, Custom Reporting Solutions, ESG, Program Optimization and Category Management. This position will work in a fast-paced and collaborative environment, supporting multiple clients globally.
This includes finding opportunities to improve the client’s travel program, crafting project plans to address the opportunities, developing the communication plan to key client partners, and ultimately driving the implementation of the solutions. A successful candidate will be able to lead several project workstreams across multiple geographies.
The ideal candidate is a self-starter with consulting, project management, analytic and travel/air/hotel shown experience.
What You'll Do:
You will partner with multiple teams, the core responsibilities include:
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Drive various Consulting engagements, be the client point of contact and lead communication.
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Develop and implement strategic recommendations that are data-driven, compelling, and impactful to achieve program objectives
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Proactively propose innovation to clients to improve their travel program
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Identify and deliver on renewal, upselling and optimizing opportunities within client portfolio
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Negotiate with Suppliers
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Lead internal initiatives, including active participation into cross functional projects
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Collaborate with the analyst team to deliver clients project and proactively improve standard deliverables
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Stay abreast with industry developments, news, changes and act as a guide to bring additional value to clients
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Independently build strong client and supplier relationships
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Partner with clients commercial lead
What We´re Looking For:
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Project Management, Analysis and Presentation Skills and Strategic and analytical mentality with deep understanding of both TMC travel data and supplier/third party data (Air/Hotel/Car rental supplier, Corporate Card, Expense, etc.) and experience leading projects with global customers.
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Expert level knowledge of MS Office suite, familiarity with data visualization tools and reporting (i.e. PowerBI, Tableau), and confirmed experience to be multi-tasking. Nice to have Cvent tool.
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Strong written and oral communication skills – ability to translate sophisticated data into story-telling, and present to internal & external senior partners and counterparts
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Attention to detail and ability to work with data at a detailed level while keeping an eye on broader strategy and ability to work well both within a team and as an independent contributor, with strong passion for working in cross-cultural teams
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Excellent problem solving skills with ability to synthesize and present sophisticated concepts to both leadership and operational teams
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Effectively complete multi-workstream engagements, prioritize projects and work objectives using appropriate project management methodologies and tools.
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Understanding of client organization and dynamics. Build strong working relationships with all key partners. Leverage Amex GBT and available industry tools and solutions to develop outstanding results and standard methodologies
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Comfortable in working on different clients typology from all brands of the Amex GBT group (Amex GBT Egencia, Ovation and Select) and in building positive relationships with their commercial teams. Commercial attitude and ability to lead business development efforts in addition to project delivery
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Experience optimally navigating global, matrixed client organizations
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Experience & understanding of the Travel industry and representing a firm or client´s interest within the marketplace (i.e., suppler/industry conferences)
The Company has good cause to conduct a review of criminal history for this specific position based on the job duties (see listed job duties above) and because the role will involve access to credit card data, confidential client information or data and other proprietary corporate information and trade secrets.
Location
United States
The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
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Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
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Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
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Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
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We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
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Wellbeing resources to support mental and emotional health for you and your immediate family.
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And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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