Business Systems Analyst, People Technology

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

Plaid's People Technology team sits within the Business Technology Team and is focused on delivering solutions that support our business processes and drive efficiencies through system optimization and automation, enabling our business to scale and employees to be successful.

In this role, you’ll support People Technology processes such as identifying needs, supporting in implementing, configuring, testing, and administering Plaid's People platforms. Additionally, this role will have the opportunity to help determine how we can increase impact by leveraging our systems functionality, while delivering best-in-class employee experiences that support our company's growth. If you're interested in using your passion and skill with People Technology to help build out our team at Plaid, then let's chat!

Responsibilities

• Day-to-day management of Workday, including: configuration, security and audits, reports management, mass data requests, integrations management, compliance
• Assist, train and mentor XFN’s & Plaid’s on use of tools
• Work cross functionally to support end to end development and implementation of system solutions, ensuring clear requirements, technical accuracy & compliance
• Support and maintain process & project documentation
• Special Projects (e.g., M&As, office expansion, system implementation & integrations)
• Optimization: reporting & dashboards, enhancements and new capabilities, improving end-user experience

Qualifications

• Must-Have Requirements:
• At least 3 years of Workday experience
• 5 years of experience on a HR Systems, People Operations or Business Systems Team
• Functional expertise in at least 2-3 Workday modules: Absence, Benefits, Compensation, Core HR, Payroll, Reporting & Security, Time Tracking
• Technical expertise: in configuring and customizing Workday, including creating reports, dashboards, and simple integrations
• Project Management: Experience in managing HR technology-enabled projects and implementations
• Training and Support: Experience in providing training and support to end-users, including creating user guides and conducting training sessions.
• HR technology familiarity: Experience managing or integrating with other HR or business systems including, Recruiting, Talent Management, Data and Reporting, Headcount Management, etc.
• Nice-to-Have Requirements:
• AI experience in HR Technology, experience with Lever, Lattice, iPaaS/middleware (Tray, Aragorn, etc.), SOX and/or internal IT control experience

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

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