Associate Director, Market Research

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Associate Director, Market Research

About Real Chemistry 

It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data, and creativity to make it so. You in? 

Real Chemistry is looking for a resourceful, energetic individual to join our growing market research team. 

Role Description 

The Associate Director, Integrated Intelligence, Marketing Research role is primarily responsible for leading a range of primary market research and integrated analytics projects.  This individual will work within the market research team and to be a project owner, responsible for ensuring the effective implementation of market research projects that deliver clear and compelling outcomes that meet or surpass the client’s objectives. 

The successful candidate must collaborate effectively with other team members, have the ability to build and maintain client relationships, and consistently demonstrate analytical and interpretive skills with proficiency in uncovering insights from data.  A minimum of 8 years of experience in the primary market research setting preferred. 

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

What you’ll do:

• Lead and Execute Comprehensive Market Research Projects: Take full ownership of projects from inception through to completion, including project design, screener, discussion guide, & stimuli development, fieldwork, analysis, interpretation, and presentation. Ensure all aspects are aligned with the client's specific needs and objectives within the healthcare sector. 

• Client Relationship Management: Serve as a proactive, day-to-day point of contact for clients, ensuring open communication and satisfaction. Develop a deep understanding of client business challenges and objectives, positioning oneself as a trusted advisor by delivering insights that inform strategic decisions. 

• Methodological Expertise: Develop and apply a robust understanding of qualitative research methodologies and analytical techniques specific to the healthcare industry. Identify the most appropriate methods to address client questions, including but not limited to consumer journeys, value driver & barrier research, creative asset testing, and landscape assessments. 

• Operational Efficiency and Innovation: Continuously seek and implement ways to improve project execution and deliverables quality. Embrace and champion innovative approaches and tools that enhance research effectiveness and client value. 

• Team Leadership and Development: Play a pivotal role in coaching and mentoring junior team members, fostering a learning environment that encourages professional growth. Lead by example in executing research methodologies and in client interactions. Contribute to the development and facilitation of internal training programs tailored to advancing team capabilities in qualitative research and healthcare industry knowledge. 

• Flexibility and Adaptability: Demonstrate the ability to flexibly allocate time and effort across various projects and responsibilities, adapting to shifting priorities and project needs in a dynamic, small team environment. Ensure that high-quality work is delivered   

• Strategic Proposal Writing: Craft compelling, clear, and client-focused research proposals that effectively communicate the proposed approach, methodology, and value proposition. Incorporate innovative ideas and methodologies as appropriate, ensuring alignment with client objectives and industry trends. 

• Industry and Client Knowledge Development: Cultivate a comprehensive understanding of the healthcare industry and our clients’ roles within it. Use this knowledge to anticipate client needs and deliver actionable, strategic insights. 

This position is a perfect fit for you if:  

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.  

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.  

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.  

• You are highly organized self-starter, able to work independently and under tight deadlines.  

What you should have:   

• Minimum of 6 years of experience in primary market research with a strong focus on qualitative methodologies.  

• Must have a solid understanding and practical experience in qualitative methodologies (i.e. consumer journeys, value driver & barrier research, creative asset testing, and landscape assessments, etc.) 

• Ability to develop and articulate a clear vision for comprehensive analysis plans. Should possess the capability to interpret complex statistical analysis outputs and translate them into actionable business insights.

• Excellent verbal and written communication skills are required, with proficiency in presenting complex data insights in a clear, concise manner to both technical and non-technical stakeholders. 

• Understanding of the healthcare industry’s landscape, including market dynamics, regulatory environments, and key stakeholders, to effectively anticipate and meet client needs is desired but not required. 

Pay Range: $95,000.00-$145,000.

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

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