We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!
The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.
After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!
Main Purpose
Supporting the Finance team in the U.S., you will provide the necessary support and accurate delivery of credit control, billing and invoicing accountability, and collecting on monies not received in a timely manner. This position is crucial in providing firm, fair, and equitable service to clients and partners to ensure long-term, continued relationships are maintained. You will provide additional support across the finance function, not limited to monthly close, general ledger tasks, invoicing, billing, collections, credit control, payroll, taxes, and other duties as required.
This is a temporary contract position, based in our Austin office with a four-day per week on-site requirement, expected to conclude on October 17, 2025.
Responsibilities & Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position.
- Manage a growing ledger of 350+ clients and maintain accurate, detailed notes on account statuses, unique processes, and contacts for escalations and issue resolution
- Proactively communicate with clients and partners to resolve outstanding debt and reduce overall debts across U.S. operations
- Collaborate with relevant internal stakeholders such as Account Managers and Sales team on appropriate matters
- Investigate any discrepancies and liaise with relevant internal and external stakeholders for corrections
- Support internal departments and operational escalations to resolve queries effectively
- Amend customer account details where appropriate
- Send statements and copy invoices as requested
- Pursue all avenues to secure remittances from clients and partners
- Raise Credit Note requests where appropriate and other relevant ad hoc administrative duties
- Demonstrated success in a role relevant to billing, invoicing, and collections
- Demonstrated success in a role with overall accounting or finance responsibilities
- Highly proficient with Microsoft Excel / Google Sheets
- Highly proficient with various enterprise software tools such as Salesforce, Slack, ACP, etc
- Exceptionally service-oriented with strong customer service, satisfaction, and retention skills
- Acute attention to detail and excellent organizational, time management, and prioritization abilities
- Independent and capable of completing complex tasks aligned to a general goal with limited direct supervision
- Comfortable working in a fast-paced, rapidly scaling environment with frequent changes and sometimes high levels of ambiguity
- $45,000.00 - $65,000.00 salary per annum
- Performance-based bonus
- Medical, Dental, Vision, and 401K
- Access to all Company & Employee Benefits
- 25 days PTO (prorated) + Birthday Day Off
- 8 Public Holidays
- Duvet days
- Laptop
- Volunteer days
- STIPs (Short Term Incentive Plan)
- Regular team-building events
You’ll fit right in at Indeed Flex if:
- You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
- You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
- Data is your heart and soul - you know you need it to drive you in the right direction
- You’re proactive and always willing to learn
- You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it
Indeed Flex Austin, Texas, USA Office
Indeed Flex Indeed Office
10721 Domain Dr , Austin, TX , United States, 78758
Similar Jobs at Indeed Flex
What you need to know about the Austin Tech Scene
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
