The Technical Support Analyst will be responsible for providing advanced technical support and troubleshooting for the Unanet CRM application. The role includes managing support requests, documenting customer interactions, and leading consulting engagements for product implementation. The analyst will become proficient in product features and company systems while contributing to the knowledge base and meeting service level agreements.

As a Senior Business Development Representative, you will generate sales opportunities through proactive outreach, identify customer needs, and promote the company's solutions. You will work closely with an Account Executive to transfer leads, track activities in Salesforce, and collaborate with the sales team to enhance skills and knowledge sharing.

The Senior Account Executive will identify new sales opportunities, engage with prospects, and close deals while exceeding sales goals. Responsibilities include pipeline cultivation, collaboration with sales leadership, and utilizing Salesforce for accurate information capture. This role requires strong communication skills and a track record of successful sales in the B2B software sector.