The Customer Support Specialist at Torch Dental will ensure customer satisfaction by providing exceptional support across multiple channels including phone and email. The role involves educating users, troubleshooting issues, and collaborating with internal teams to enhance the platform based on customer feedback.

As a Sales Development Representative, you will be responsible for initiating contact with potential customers, qualifying leads, and creating new sales opportunities. Daily tasks include making over 90 outbound cold calls, scheduling product demos, and utilizing Salesforce and Salesloft for tracking sales activities. Training is provided to help you build sales skills and advance your career within the company.

The Sales Development Representative will manage the initial sales process by reaching out to potential customers, conducting outbound calls, and scheduling product demo meetings. This role focuses on qualifying leads and creating sales opportunities while participating in an extensive training program to develop sales skills.