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The Financial Services Technical Lead consults with customers to implement ServiceNow's Financial Services Operations solutions, focusing on customer challenges and business outcomes. Responsibilities include managing project delivery, ensuring quality of technical work, defining technical solutions, overseeing developers, and leading onboarding for new clients.
The role involves generating new business sales revenue from a SaaS model, building relationships with C-suite executives, crafting account strategies, and ensuring successful customer interactions to support IT goals.
As a Senior Staff Cloud Capacity Engineer, you will manage greenfield projects, drive optimization of new platforms, and guide customers through technology adoption. You are responsible for software-defined infrastructure, build systems, and technical consulting for successful implementation across multiple projects.