Search the 14 jobs at Self Financial

The Director of Analytics, Marketing will lead the paid marketing analytics discipline at Self Financial. This role involves developing an analytics framework, optimizing ROI, creating attribution systems, and mentoring analysts. The candidate will collaborate with cross-functional teams to ensure data-driven decision-making and foster a high-performance culture.

As a Senior Credit Resolution Ops Analyst, you will manage credit disputes, conduct investigations, and analyze account histories. You'll provide insights to mitigate risks and ensure compliance while enhancing servicing operations. Day-to-day tasks include processing high-risk customer requests, managing credit bureau reporting, supporting audits, and monitoring operational metrics.

The Senior Fraud Investigation Analyst will manage daily workflows in fraud investigations, conducting document reviews and customer verifications. Responsibilities include analyzing transaction activity, investigating suspicious financial actions, supporting loss mitigation, and communicating with customers regarding potential fraud cases.

The Growth Principal Product Manager at Self Financial will define and execute the product monetization strategy, collaborate with marketing and data science teams, lead initiatives to enhance customer retention through cross-selling, and mentor junior product managers. The role requires leveraging data analysis to track growth metrics and drive strategic decision-making while fostering a culture of innovation.

The Principal Product Manager will optimize Self Financial's payment platform to enhance user experience, payment rates, and compliance. They will establish a product roadmap, communicate with stakeholders, and collaborate with various teams to drive product execution and quality, while maintaining awareness of industry trends.

As a Fraud Investigation Analyst, you will investigate unauthorized credit card transactions and billing errors while complying with regulations. You will document investigations, handle multiple cases, and provide customer service. Staying updated on fraud trends is essential.

The Director of Analytics will lead a team responsible for driving revenue and customer engagement for financial products. Key responsibilities include analyzing product performance, optimizing revenue, improving customer retention, and implementing data-driven strategies. A strong focus on collaboration and mentoring within a high-performing team is essential.

As a Principal Data Scientist, you'll leverage machine learning to enhance customer financial experiences and drive product innovation. Your role involves collaborating across teams, refining machine learning models, and establishing data science standards while focusing on customer impact and financial inclusion.

As a Senior Analyst on the Growth Analytics Team, you will utilize your analytical skills to drive data-informed decision-making, collaborate with cross-functional teams, lead experimentation and funnel analysis, and communicate insights to influence product strategy and customer acquisition efforts at Self Financial.

As a Product Marketing Manager at Self Financial, you will develop and execute marketing strategies for credit-building products. Your role includes conducting consumer research, creating messaging assets, leading project plans, and collaborating across teams to enhance product awareness and adoption in the market.

The Paid Marketing Specialist is responsible for managing and optimizing paid marketing campaigns across various platforms to enhance CPA and ROAS while driving user acquisition. This role requires analyzing data, collaborating with internal and agency teams, managing creative production, and improving conversion rates through landing page optimization.

As a Lifecycle Marketing Manager, you will develop and execute multi-channel marketing strategies to drive user engagement and retention. This involves working with cross-functional teams to understand users, overseeing key performance indicators, optimizing campaigns, and ensuring effective customer journey mapping. You will leverage tools like Braze to enhance marketing performance and collaborate closely with analytics and product teams.

As an Escalations Specialist at Self Financial, you will manage escalated customer support cases, focusing on resolving complex issues through phone and email communication. You will collaborate with the Customer Success and Operations teams, providing feedback and insights for improvement while building relationships with customers to ensure their satisfaction.

The Associate Paid Marketing Specialist is responsible for developing high-quality creative assets for various advertising channels. The role involves collaborating with teams to create compelling ad content, analyzing market research for insights, reporting on creative performance, and participating in brainstorming sessions for campaign innovations. The specialist must empathize with diverse audiences and effectively communicate the brand's value proposition.