Search the 18 jobs at Findhelp

As a Staff Software Engineer at findhelp, you will be responsible for expanding the platform that integrates a nationwide system of social services. Your role will involve collaborating with cross-functional teams, writing quality code, architecting for robustness and security, mentoring other engineers, and owning projects from inception to delivery.

As a Senior Staff Software Engineer at findhelp, you will lead engineering efforts to expand the platform that integrates nationwide social services. You will collaborate with cross-functional teams to deliver top-tier products, refactor legacy code, mentor engineers, and contribute to the technical and cultural aspects of engineering.

Seeking a Staff Data Solutions Engineer to design, develop, and implement data solutions for clients and the team. Responsibilities include client collaboration, data solution design, data management, problem solving, continuous learning, and architecture analysis. Qualifications include a Bachelor's degree in Computer Science or related field, experience in data engineering, proficiency in MySQL and BigQuery, strong SQL programming skills, problem-solving skills, and excellent communication abilities.

Seeking a Senior Staff Cloud Infrastructure Engineer with expertise in GCP and various web development and cloud security technologies. Responsible for providing technical guidance, mentorship, and collaborating with teams to build secure cloud infrastructure in GCP.

Seeking a skilled Senior Staff Data Solutions Engineer to design, develop, and implement data solutions for clients. Responsibilities include client collaboration, data solution design, data management, problem-solving, continuous learning, and architecture analysis. Qualifications include a Bachelor's degree in Computer Science or related field, 10+ years of data engineering experience, proficiency in MySQL and BigQuery, strong SQL programming skills, and excellent problem-solving abilities.

The Help Desk Analyst/Customer Support role at findhelp involves providing direct and indirect support to seekers, customers, and CBOs. Responsibilities include incident triage, resolving helpdesk incidents via various channels, maintaining ticket backlog, training on new product features, and collaborating on interdepartmental projects.

The Senior Customer Success Manager at findhelp is responsible for building lasting customer relationships, onboarding new customers, and growing customer accounts. They proactively engage clients, manage client communications, track customer usage metrics, create business reviews, manage escalations, oversee onboarding processes, facilitate training, and advocate for customer success. The role involves collaborating with the Customer Success team to drive customer usage and overall success of findhelp.

Associate Principal Customer Success Manager at findhelp, responsible for leading strategy, growth, and support approach in social care. Building lasting customer relationships, overseeing as findhelp Executive Sponsor, and driving internal process improvements. Collaborating with other departments to meet future needs.

Seeking a Senior Community Engagement Manager to work with key state officials, nonprofits, and customers to advance the company's positioning in West Virginia. Responsibilities include establishing relationships, supporting government contracts, training organizations on using company tools, and advocating for customer needs and goals.

As the Regional Director of State Government Relations at findhelp, you will lead the development and execution of government affairs strategies to advance the organization's mission. Responsibilities include strengthening relationships with elected officials, identifying legislative issues, and managing partnerships. Qualifications include a Bachelor's Degree, 8+ years of government relations experience, and ability to thrive in ambiguity.

Senior HRBP responsible for providing strategic HR support and consultation, developing HR policies, and overseeing employee relations matters. Responsibilities include improving work relationships, mentoring managers, supporting change management, ensuring regulatory compliance, analyzing metrics, and facilitating offboarding. Qualifications include 8+ years of experience and preference for PHR and/or SHRM-CP certification.

As a Product Support Engineer at findhelp, you will provide technical support to customers, troubleshoot issues, and assist in the development of new features. You will work closely with cross-functional teams to improve processes and manage technical projects.

As a Talent Acquisition Specialist at findhelp, you will be responsible for managing the full cycle recruiting process, collaborating with hiring managers, defining sourcing strategies, and ensuring the organization hires the best talent. This role requires 5-8 years of recruiting experience and system-savvy skills in G-Suite, Jira, and Lever.

The Senior Staff Technical Solutions Engineer at Findhelp plays a critical role in providing technical solutioning, customer and partner support, and project management for their social care platform. Responsibilities include maintaining relationships, driving system adoption, diagnosing technical issues, and guiding integrations.

As a Senior Staff Quality Engineer at Findhelp, you will co-own the quality of the product, enhance automated regression testing, mentor team members, design automation approaches, engage with architects, and drive a quality culture throughout engineering. The role requires 7-10 years of experience in automated testing, API automation, and mentoring other testers in quality practices.

As a Senior Security Engineering Business Analyst at findhelp, you will play a key role in planning and executing features, enhancements, bugs, and compliance work for the Cloud Infrastructure and Security engineering team. You will partner with R&D, Security, and Compliance teams to guide secure implementations and collect evidence for audits. Your responsibilities include delivering high-quality software solutions, prioritizing backlogs, managing project scopes and timelines, fostering team collaboration, and driving compliance and security efforts through automation and audits.

Senior Community Engagement Manager responsible for partnering with organizations to support their use of social care resources, growing key community partnerships, and ensuring dignity and ease in connecting to local services. Responsibilities include working with state officials and nonprofit executives, establishing relationships with community organizations, training teams on tool usage, and advocating for CBO needs internally.

Data Research Specialist role at findhelp, responsible for verifying and maintaining program data, researching and adding new organizations, and responding to external requests. Entry level position with opportunities for career growth. In-office position located in Austin, Texas.