Search the 11 jobs at Findhelp

The Senior Business Solutions Architect at findhelp is responsible for defining and communicating strategic roadmaps, overseeing complex software projects, and ensuring alignment between engineering and business objectives. They foster cross-functional collaboration to enhance platform effectiveness and address customer needs, leveraging data analytics to inform decisions.

The Business Development Executive will develop and execute business strategies for the employer market, partner with the sales team to handle opportunities, maintain relationships with key partners, and educate on services. This role requires a deep understanding of the platform to articulate its value and continuous feedback on products.

The Channel Account Executive is responsible for managing strategic channel partnerships, driving revenue growth, and supporting marketing and sales efforts with partners. Key duties include developing channel plans, maintaining sales pipelines, creating collateral, and managing executive relationships to enhance partner success.

As an Account Director, you will manage executive customer relationships, monitor customer health, expand customer use of Findhelp's platform, and drive revenue initiatives. This role requires strategic planning, trust-building with executives, and leadership within the customer success team to enhance client outcomes and achieve organizational goals.

Lead and develop the Customer Success team, ensuring effective client relationship management and adoption of the findhelp platform. Oversee team members, advocate for clients, participate in hiring, and collaborate across departments to foster growth and improve operations.

As a Senior Staff Cloud Infrastructure Engineer, you will develop infrastructure processes, implement infrastructure-as-code solutions with Terraform, oversee monitoring and alerting systems, and assist in build tools and deployment pipelines. You will lead engineering efforts within your team and collaborate with other departments to ensure service availability and address user needs.

As a Senior Staff Product Support Engineer at findhelp, you will troubleshoot technical issues, lead development of fixes, communicate with cross-functional teams, own customer configurations, and manage projects for new feature rollouts while driving tool improvements and efficiencies.

The Senior Professional Services Consultant will enhance business objectives for clients by ensuring the successful delivery of social service software solutions, providing strategic consulting, managing projects, and fostering relationships with stakeholders to optimize service delivery and achieve client goals.

The Sr. Account Executive is responsible for managing customer development activities and achieving sales quotas in designated territories. This role involves building relationships with key executives, managing the sales pipeline, collaborating on marketing efforts, and providing feedback on product positioning. The candidate must be an expert in enterprise SaaS technology, particularly within the healthcare sector.

As a Program Research Associate, you'll verify and maintain program data, research and add new organizations, respond to external requests, and collaborate with your team. This entry-level position focuses on ensuring program accuracy and inclusion while contributing to a positive and inclusive workplace culture.

The Senior Customer Success Manager will focus on building customer relationships, onboarding new clients, managing escalations, and ensuring product adoption. Responsibilities include tracking usage metrics, delivering business reviews, and advocating for customer needs while collaborating with various teams to drive success and usage of findhelp's services.