Cockroach Labs
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The Deal Desk Analyst role involves supporting sales teams with pricing and deal structuring for complex transactions, collaborating with various departments such as finance and legal, and ensuring compliance with sales processes. Key responsibilities include providing analytical support, facilitating contract processes, and maintaining relationships with business partners to expedite approvals.
The Senior Technical Support Engineer will assist customers with CockroachDB, developing expertise to improve product offerings, and partnering with various teams. Responsibilities include customer support, developing documentation, and managing technical issues through collaboration with engineering.
The Senior Customer Success Manager at Cockroach Labs is responsible for onboarding customers, ensuring their successful use of CockroachDB, and driving expansion through excellent customer service and program management skills. They will identify customer needs, facilitate training, and liaise with support and sales teams to enhance customer experience and increase ARR.
The Senior Staff Technical Instructor will deliver and develop instructor-led training for CockroachDB, create curriculum materials, evaluate training needs, and enhance courses based on student feedback. The role requires a solid background in software development and a passion for teaching others about database technology.
The Staff Enterprise Architect will deliver technical guidance to customers transitioning to CockroachDB, focusing on migration, implementation, and adoption. Responsibilities include educating customers, leading design sessions, creating best practices, and partnering with sales teams to drive business growth.