Jobs at CDW

Owns the technical customer relationship for public cloud environments, advising on AWS, Azure, and GCP best practices. Conducts cloud architecture reviews, governance sessions, ticket reviews, and spend optimization discussions. Acts as a customer advocate, escalation point, and liaison with internal teams. Provides product guidance, billing support, technology education, and strategic recommendations while maintaining executive-level customer relationships.

Leads a customer engagement and technical account management team supporting managed-services customers. Oversees team performance, capacity, escalations, customer meetings, service-level outcomes, training, recruiting, workflows, and quality control. Partners across internal teams to improve customer satisfaction and resolve service tickets. Requires customer escalation expertise, public cloud knowledge, KPI-driven process improvement, and strong people leadership.

Provides advanced networking expertise to support sales teams, engage customers, recommend technical solutions, qualify opportunities, and drive networking solution growth. Presents networking concepts, advises on competitive solutions, identifies related technology opportunities, supports sales enablement, collaborates with solution teams and partners, and maintains relevant certifications and technical knowledge.

Leads Workday Financials and related finance systems, overseeing governance, application support, enhancements, releases, testing, incident resolution, controls, and continuous improvement. Manages and develops the support team, prioritizes system roadmaps, advises Finance and business leaders, coordinates stakeholders, and supports audits and remediation. Requires Workday Financials experience, enterprise finance application expertise, project or workstream leadership, and at least five years of relevant experience.

Manages a Fortinet partner-funded business development team and leads strategic relationships between Fortinet and CDW. Develops engagement plans, drives revenue and profit growth, coordinates sales and services teams, facilitates pipeline reviews, educates stakeholders, manages accountability processes, and executes joint marketing initiatives. The role also oversees partner communications, business tracking, quarterly meetings, and scalable strategic planning processes. Travel averages 4–5 days per month.

Leads accounting and financial oversight for managed and professional services revenue, including ASC 606 revenue recognition, cost accounting, gross margin reporting, close activities, estimates, accruals, controls, and audits. Partners with Services, Sales, Operations, Legal, Technology, and FP&A to establish scalable processes and support new offerings. Manages and develops the accounting team while driving automation, data quality, operational improvements, and AI adoption.

Manage, troubleshoot, secure, and optimize government cloud and hybrid infrastructure across Azure Government, AWS GovCloud, and GCP. Responsibilities include incident and change management, compliance with government security frameworks, automation and infrastructure documentation, performance monitoring, root cause analysis, customer communication, and 24x7 on-call support. The role also involves cloud architecture guidance, operational improvements, customer service reviews, technical mentoring, and occasional travel.

Implements and operationalizes managed services for regulated government cloud environments across Azure, AWS, and Google Cloud. The role handles customer onboarding, secure landing zones, cloud governance, monitoring, automation, networking, identity, backup, disaster recovery, documentation, compliance validation, and production handoffs. It supports customer workshops, operational readiness reviews, issue resolution, and a 24x7 on-call rotation while collaborating with architects, security, operations, customer success, and sales engineering teams.

Leads the technical strategy and delivery of government cloud managed services across AWS, Azure, and Google Cloud. Defines secure architectures, landing zones, automation, Infrastructure as Code, CI/CD, compliance controls, and operational standards. Leads pre-sales, customer workshops, migrations, escalations, incident response, and service onboarding while mentoring engineers and developing practice standards. Requires deep government cloud expertise, strong knowledge of FedRAMP and related frameworks, advanced automation skills, and extensive IT engineering and managed services experience.

Leads enterprise technology strategy and pre-sales services engagements for executive clients. Develops transformation roadmaps, conducts technology visioning workshops, advises on multi-practice solutions, publishes thought leadership, builds reusable intellectual property, models financial impact, and guides solution scaling. The role requires broad expertise across cloud, applications, data, security, infrastructure, DevOps, SaaS, and AI/ML, with responsibility for influencing senior stakeholders and aligning technology investments to business outcomes.

Provides senior operational support for enterprise Windows environments in a managed-services setting. Responsibilities include administering Windows Server, Active Directory, Group Policy, DNS, DHCP, certificates, virtualization, patching, monitoring, incident resolution, ticket management, PowerShell automation, change management, documentation, customer communication, cross-team collaboration, mentoring, and on-call support.

Leads enterprise technology consulting and multi-practice architectural engagements across AI, cloud, infrastructure, security, applications, and data. Advises executives, develops digital transformation roadmaps, creates high-level architectures, business cases, proposals, and ROI models, and aligns sales, delivery, operations, and partner teams. Drives strategic services engagement growth, standardizes solution approaches, guides partner selection, and supports scaling new offerings.

Sell hybrid infrastructure services and products through the full enterprise sales lifecycle. Develop account strategies, identify and qualify opportunities, build client and partner relationships, coordinate internal technical resources, manage pipelines and forecasts, meet revenue and profit targets, and provide consultative sales support. The role also includes mentoring entry-level Solutions Executives, participating in industry events, and maintaining expertise across multiple infrastructure solution areas.

Support accounts receivable operations, including collections strategies, cash application, rebills, reconciliations, refunds, and credit management. The role focuses on optimizing cash flow, reducing bad debt and DSO, maintaining accounting and SOX controls, improving processes and systems, ensuring data accuracy, communicating with stakeholders and customers, and mentoring junior team members.

Owns enterprise AI security assessment, architecture, and control programs. The role evaluates AI systems, vendors, platforms, and shadow AI; designs secure architectures, guardrails, identity models, sandboxes, gateways, and runtime controls; and develops detection and response capabilities for prompt injection, jailbreaks, data leakage, and tool misuse. The engineer partners with governance, identity, platform, engineering, and security operations teams, advises senior leaders, drives remediation, and mentors security professionals.

Leads AWS consulting engagements, designing and deploying cloud, DevOps, automation, infrastructure-as-code, and Kubernetes solutions for enterprise clients. Provides technical oversight across projects, supports presales and SOW reviews, develops cloud service offerings, and delivers workshops and training. Mentors engineers and architects, guides technical growth, ensures delivery excellence, and acts as an escalation point. The role also requires expertise in public cloud architecture, AI and machine learning, automation, CI/CD, and client relationship management.

Develop and execute territory sales strategies to identify and expand enterprise business opportunities. Manage opportunity pipelines, forecasts, proposals, RFP/RFI presentations, contract licensing, and customer relationships. Partner with sales and solutions teams, mentor sales personnel, differentiate software offerings, support pricing and configuration, and conduct training to increase bookings. The role requires technology sales experience, market knowledge, strong negotiation and communication skills, and travel up to 25%.

Leads a managed services engineering team responsible for AIX, Unix, and Linux service delivery. Oversees customer satisfaction, SLA performance, staffing, workload allocation, process improvement, operational procedures, budgets, vendor relationships, and technical service optimization. Manages customer reviews, support escalations, performance management, hiring, on-call schedules, and continuous service improvement while coordinating strategic and tactical technology plans across internal teams and partners.

Leads pre-sales strategy and enterprise AI adoption for higher education customers. Delivers executive presentations, technical demonstrations, workshops, and consultations on Gemini, Google AI Pro, cloud infrastructure, AI governance, security, and institutional integration. Builds relationships with CIOs, CTOs, and IT leaders; develops use cases and value propositions; supports strategic sales opportunities; tracks adoption metrics; coordinates executive briefings; and speaks at industry conferences. Requires extensive higher education IT, enterprise infrastructure, AI strategy, and executive communication experience, with travel up to 50%.

Lead design and implementation of scalable Databricks Lakehouse solutions using Delta Lake, Unity Catalog, and MLflow. Advise stakeholders, drive cloud data platform modernization across Azure/AWS/GCP, ensure data governance and quality, optimize performance and cost, and mentor teams. Support presales, deliver billable consulting, and champion AI/ML-enabled data solutions to translate platform capabilities into business outcomes.