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The Research Consultant will support Carrot Fertility's operations in Latin America by conducting country-specific research, analyzing healthcare providers, managing internal processes, and assisting with external relationship management to enhance the member experience across the region.
The Senior Strategic Customer Marketing Manager will lead multi-channel customer marketing campaigns to enhance member enrollment. Responsibilities include developing marketing strategies for strategic customers, consulting clients on marketing practices, and driving user acquisition. Collaboration with internal teams is essential for achieving growth KPIs and improving engagement.
The Quality Assurance Analyst will lead strategic initiatives to improve customer interactions and service quality at Carrot Fertility. Responsibilities include developing and implementing QA strategies and frameworks, conducting quality audits, analyzing performance metrics, generating reports for stakeholders, and collaborating with cross-functional teams to enhance the customer experience.