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Review and process member out-of-pocket expenses as well as expenses incurred using the Carrot Card. Collaborate with Care, Customer Success, and Finance teams for an exceptional member experience. Coordinate activity between Payments team and insurance payers. Ensure payments are accurately facilitated.
Responsible for reviewing member out-of-pocket expenses and Carrot Card expenses, collaborating with various teams to ensure a seamless member experience, and coordinating with Payments team and insurance payers for accurate payment facilitation.
Review incoming member out-of-pocket expenses and expenses incurred using the Carrot Card. Collaborate with Care team, Customer Success, and Finance team to ensure exceptional member experience. Coordinate activity between Payments team and insurance payers for accurate payment facilitation.
