Search the 8 jobs at Canva

In this role, you will lead the development of AI/ML strategies to enhance customer support at Canva, partner with product and engineering teams, and oversee the implementation of natural language processing systems. Your experience with machine learning models, collaboration skills, and ability to mentor other engineers will be vital for success.

The role involves owning the school district lifecycle, fostering relationships with district administrations, serving as an ambassador of Canva for Education, providing value to customers, understanding the Canva user lifecycle, identifying trends, and driving retention within districts.

In this role, you will define and execute a Customer Success operations strategy, optimize processes, and analyze customer data to enhance onboarding, retention, and satisfaction. You'll also manage CS tools, collaborate cross-functionally, and develop KPIs to ensure alignment with company goals.

As a Mid Market Account Executive at Canva, you will lead account planning, manage sales pipeline and revenue growth using Salesforce, and build long-term customer relationships. You'll also serve as a product expert, assessing customer needs and aligning them with tailored creative solutions while collaborating with cross-functional teams to drive success.

In this role, you will develop AI/ML strategies to enhance customer support at Canva, lead the ML development of natural language processing systems, and collaborate across teams to leverage existing ML capabilities and address cross-organization challenges.

In this role, you will enhance Canva's commercial contracting strategy while leading a team responsible for negotiating contracts with Canva Enterprise and Education customers. You will collaborate with various teams to support GTM initiatives, providing pragmatic legal guidance.

In this role, you will lead and manage technical teams to deliver scalable solutions aligned with customer needs. Responsibilities include driving efficiency, enhancing customer retention, collaborating cross-functionally, implementing standardized processes, mentoring team members, and leveraging customer insights to inform product development.

As a Contracts Manager at Canva, you will prepare, negotiate, and manage contracts supporting Enterprise sales and Procurement teams. Your role includes drafting agreements, collaborating with stakeholders, maintaining contract databases, and suggesting process improvements to enhance efficiency.