Bazaarvoice
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The Technical Account Manager will manage Bazaarvoice's technical program for clients, ensuring successful implementation and alignment with business goals. They will engage with clients to monitor the program's health, drive adoption of solutions, and build relationships with technical stakeholders.
The Strategic Renewal Account Director at Bazaarvoice will drive successful contract renewals and identify expansion opportunities with large, complex enterprise clients. Responsibilities include contract negotiations, creating business cases, engaging with C-level executives, and providing accurate forecasting throughout the renewal/sales process.
As a Technical Success Manager at Bazaarvoice, you will support a portfolio of enterprise clients by resolving technical issues, providing consultative guidance, and ensuring effective communication of complex technical concepts. You will collaborate with internal teams and clients, participate in meetings, manage expectations, and document processes while maintaining a customer-focused approach.