Jobs at AlertMedia

Manage end-to-end US payroll, benefits administration, and complex leave cases (FMLA, ADA, STD/LTD, parental leave). Maintain Rippling HRIS accuracy, run audits and reconciliations, support global benefits/leave coordination, produce People reports, ensure compliance, and partner with Finance and vendors to deliver timely, empathetic employee support.

The Director of Strategic Customer Success leads relationships with key customers, driving retention and account growth through strategic partnerships and cross-functional collaboration.

The Billing Manager is responsible for overseeing the complete billing process, ensuring accuracy and efficiency while managing a team and collaborating with other departments to enhance operations.

As a Security Engineer, you'll enhance security controls, support compliance efforts, lead customer security reviews, and improve security posture across the AlertMedia platform. Collaboration with cross-functional teams is essential to achieve security goals.

Serve as a technical advisor for assigned accounts, guiding implementations, integrations, and escalations. Collaborate cross-functionally to resolve technical issues, monitor account health, run reviews, identify expansion opportunities, and improve documentation and processes to support customer success.

The Strategic Customer Success Manager manages high-value accounts, driving adoption and growth through partnership strategies and collaboration with various teams, while ensuring customer satisfaction and retention.

Lead and develop a high-performing sales team, co-sell on complex deals, and build strategies for mid-market sales. Manage performance and partner cross-functionally to drive business success.

Responsible for drafting, reviewing, and negotiating commercial contracts, collaborating with cross-functional teams, and ensuring legal compliance in a fast-paced environment.

As a Product Marketing Manager, you'll drive go-to-market strategies, enhance revenue growth, and ensure cross-functional alignment while delivering measurable outcomes.

The Billing Manager will oversee billing operations, ensuring accuracy, efficiency, and customer satisfaction in invoice generation. Responsibilities include managing a team, executing billing processes, and partnering with systems teams to improve automation and workflows.

The role involves managing commercial contracts, partnering with cross-functional teams, ensuring compliance with legal regulations, and providing legal guidance to support business growth.