Putting Heads Together Around the World: How Global, Inclusive Teams Think Faster

For the global team at Lansweeper, a focus on diversity and inclusion is table stakes for their international business. We asked them how they make it work.

Written by Conlan Carter
Published on Jan. 31, 2024
Brand Studio Logo

Diverse and inclusive companies are better places to work — in more ways than one.

According to the scientific journal SpringerPlus, employees on diverse teams are much better communicators, more innovative and better overall at delivering profits for their company. And research from McKinsey & Company concludes that inclusive company culture fosters employees who are 35 percent more likely to outperform their competitors.

In other words, because diverse teams contain more diverse perspectives, they are more likely to share more ideas, faster, and they are often better at communicating compared to less diverse teams — because they have to be. 

Organizations with a global workforce are no strangers to diverse teams, like the global teams at Lansweeper. For these teams, having employees working together from around the world means embracing a “global mindset” — a mindset that always factors in the benefits of diverse ideas and better, inclusive ways to work together. Built In sat down with Alicia Spencer, Lansweeper’s talent acquisition lead, to learn more about what makes their global team shine.

 

 

Image of Alicia Spencer
Alicia Spencer
Talent Acquisition Lead • Lansweeper

Lansweeper is an IT asset management software provider helping businesses better understand, manage and protect their IT devices and network.

 

Tell us about where your team sits around the world. From your perspective, what are the benefits of having a global team?

As the only talent acquisition lead for the US region, I’m able to have a major impact on the US market.

 

    The Global HR Team at Lansweeper

    According to Spencer, there are 12 individuals that make up the HR team:

    • Chief human resources officer
    • People operations director
    • HR business partner
    • Talent acquisition lead — Europe, the Middle East and Africa
    • People operations manager
    • Transformation manager
    • Six office managers 

     

    The locations of our offices include our headquarters in Belgium, the US, Spain, Italy, Ireland, the UK and Canada. Having a global team means having a global mindset, and having a global mindset in the SaaS industry is imperative for the continued growth of our company and our industry. Everyone on the team brings years of experience, advanced degrees and a diverse way of thinking. This allows for Lansweeper to be successful all over the world.

     

    How does the Lansweeper team encourage employees to learn about the different backgrounds, experiences and cultures of their teammates?

    Our human resources department is constantly looking for ways for our employees to be themselves and share their own experiences, so employees feel safe expressing themselves. We recognize and observe several holidays — like Juneteenth, Pride and Rosh Hashanah — and provide a platform for employees who want to share more about themselves

    Everyone on the team brings years of experience, advanced degrees and a diverse way of thinking.”

     

    We also offer training sessions specifically on diversity, equity, inclusion and belonging, giving employees a safe space to open up. The leadership team is not a part of these sessions as they want employees for comfortable sharing their feelings.

     

    How does having teammates with diverse experiences enrich and influence your company culture?

    I believe having teammates with diverse experiences allows new and fresh ideas to be brought to the table, a different understanding or perception of something and, overall, it enhances the work culture at Lansweeper. Every location adds its own unique value to projects and initiatives at Lansweeper, and this is why Lansweeper has been a successful global company.

     

     

    Responses have been edited for length and clarity. Images provided by Shutterstock and listed companies.