LogicMonitor has introduced Edwin AI, a new generative AI solution designed to enhance IT operations by providing advanced observability and troubleshooting capabilities.
LogicMonitor offers a SaaS-based hybrid observability platform, LM Envision, that enables comprehensive monitoring across on-premises and multi-cloud environments. Its platform provides IT and business teams with operational visibility and predictability across their apps and tech solutions.
Edwin AI is integrated into the LM Envision platform and aims to help reduce alert fatigue, lower mean time to resolve and prevent incidents before they occur. Edwin AI is built on a hybrid dataset with several integrations, offering a native generative AI observability platform with pre-trained agentic capabilities for faster issue resolution. Edwin AI can comprehensibly summarize complex alerts and technical details, suggest root causes for issues and provide actionable recommendations for remediation.
