There is nothing like a smooth onboarding process for getting started on the right foot in a new job.
A well-prepared and thoughtful onboarding experience is well worth the investment. Aside from preparing and providing knowledge for new hires more quickly, strong onboarding programs set a tone that inspires employees to perform better. A report on employee engagement from Hays cited that over half of workers say they would go above and beyond in their work if they started with a successful onboarding program.
For Kennedy Griener and Madi Hale, two recent hires on MVF’s sales team, a solid, organized onboarding program paired with steady support from management gave them a positive first impression. Built In Austin spoke with Griener and Hale to hear about what made their onboarding experience a success.
MVF is a lead-generation company that supplies businesses with high volumes of new customers globally.
Tell us about your experience with the onboarding process at MVF. What resources, tools, or people were made available to you during the process?
The onboarding process was very smooth! On day one, our talent partner was extremely helpful walking us through benefits, account logins and company policies. We also met with IT, who got us set up with our equipment. We were quickly introduced to what the first three months of being at MVF would be like and given an outline of our sales academy.
How did the onboarding program contribute to your understanding of the company culture, values and expectations?
Our human resources team went through a presentation that detailed the company culture and values. We went through a second presentation with the sales team that covered the expectations of the role. Onboarding consisted of multiple training courses covering multiple aspects of how to be successful in the role. Each manager provided ongoing support through separate presentations and by being available to answer any questions that came up.
“Each manager provided ongoing support through separate presentations and by being available to answer any questions that came up.”
What about your onboarding experience was different from past experiences starting in a new role?
The onboarding process at MVF was mapped out clearly and organized efficiently. You can tell it was well thought out as opposed to past onboarding experiences that seemed unorganized.
