Logistics company Convey (formerly Pivot Freight) announced a $4.5 million Series A round of funding today.The Techstars graduate will use the new infusion of capital to continue developing their product.
“Customer retention and satisfaction are critical priorities for online
retailers. Our research shows that 70 percent of consumers will abandon a retailer after a single bad delivery experience. The Convey solution allows retailers to dramatically improve the entire fulfillment process,” said Rob Taylor, CEO, Convey, in a statement. “This Series A funding round will allow us to continue developing our platform’s capabilities to help retailers provide their customers with exceptional customer delivery.”
Convey focuses their business exclusively on the end-to-end customer delivery experience, allowing companies to unify their carrier ecosystem on their Intelligent Fulfillment Platform. This enables retailers to deliver products to customers faster through advanced communication capabilities and optimized shipment decisioning. Current customers include Jet.com, Build.com and Living Direct.
The round was led by Silverton Partners with participation from Techstars Ventures, Capital Factory and Corsa Ventures. This brings the total amount of funding raised so far to $6.9 million.
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