Location: Austin, Texas

Job Type: Full-Time

About the Role: Trak Racer seeks an experienced Senior E-commerce Specialist to support our e-commerce operations across six Trak Racer websites in different regions with short-term goal to merge all domains into a single domain. This role involves utilizing Shopify Plus, managing offshore teams, and integrating cutting-edge technologies like AI. Also managing the link between our ERP system (Brightpearl) and website.

Key Responsibilities:

• Shopify Plus Mastery: Optimize our e-commerce platform using Shopify Plus for enhanced customer experience and increased sales.

• Website Development & Maintenance: Work with Shopify developers to maintain seamless functionality, implement new features, and upkeep overall website health. Improve the online accuracy of inventory and shipping costs as well as display of arrival dates for all products out of stock.

• Content Management Systems Setup: Manage scalable and efficient content management systems across all Trak Racer websites.

• Marketplace Integration & Automation: Strategize marketplace integration and focus on automating processes for operational efficiency.

• Automated Systems Management: Lead the automation of website maintenance tasks for increased efficiency.

• Design Oversight: Provide guidance on website aesthetics and user experience, aligning with brand standards (if experienced in design).

• Managing Offshore Teams: Effectively manage and coordinate with offshore teams to ensure smooth execution of e-commerce strategies and projects.

• Implementing AI for Website Accuracy: Utilize AI technologies to monitor and maintain the accuracy and integrity of website content and functionality.

• ERP to Shopify Integration: Leverage experience in integrating Enterprise Resource Planning (ERP) systems with Shopify to streamline business processes.

• Cross-Functional Collaboration: Work closely with various departments to align e-commerce strategies with overall business goals.

• Data-Driven Decision Making: Use analytics and data insights for informed decision-making and identifying growth opportunities.

• Project Management: Oversee multiple projects, ensuring timely completion and adherence to quality standards.

• Staying Ahead of Trends: Remain updated on the latest e-commerce trends and technologies for continuous improvement.

• Increase Cart Value: Improve the online cross promotion of products. Include on product upsells. Come up with clever ways to make our products easier to find.

• Payment Strategy: Work on strategy to increase payment gateways globally, initiate discussion with payment partners

• Existing Relationships to Lean on: You have existing relationships with freelancers from data entry to UX and coders

Qualifications:

• 5+ years in e-commerce management, with extensive Shopify Plus experience.
• Proven track record in ERP integration and AI implementation. A Bonus, not a requirement
• Experience in managing offshore teams and multi-site operations.
• Strong project management, analytical, and leadership skills.
• Bachelor’s degree in a relevant field.

We Offer:

• Competitive salary and benefits.
• Opportunities for growth in a dynamic work environment.