Senior Product Manager

| Austin, TX, USA
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About Dealerware: 


Dealerware transforms the automotive retailers of today into the mobility network of tomorrow. Launched in 2016, Dealerware pioneered app-based car rental of loaner vehicles at car dealers and now connects tens of thousands of vehicles at thousands of dealerships across North America. Dealerware is committed to being a people-first culture and a great place to work for all, with a remote-first work policy, flexible scheduling, unlimited PTO, extensive benefits, a core value of Diversity, Equity & Inclusion, and a leadership and management team that defaults to being supportive and accessible. Dealerware was recognized by Built In as one of the 100 Best Places to Work in Austin, TX in 2024 for the third consecutive year.


Dealerware is seeking an experienced Senior Product Manager to lead our mobile and web rental/courtesy contracting app team. Each day, thousands of dealers use our software to sign rental agreements in seconds by scanning ID, insurance, and credit card. We are looking for a passionate and entrepreneurial leader with a “fail fast” mindset who is interested in revolutionizing the automotive mobility space and redefining vehicle ownership. This role reports to the Director of Product Management.

What You'll Do:

  • Product Strategy and Vision: Provide a compelling vision and strategy to make vehicle handoffs even faster, more flexible, and more secure.
  • Product Development: Lead the end-to-end product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality products. 
  • Voice of the Customer: Deeply understand customer needs through market research, dealer visits, user feedback, and data analysis to inform product decisions.
  • Cross-Functional Leadership: Collaborate with engineering, design, marketing, customer success, partnerships, and sales teams.
  • Innovation: Stay ahead of industry trends and emerging technologies to drive innovation and competitive advantage.
  • Metrics and KPIs: Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement.
  • Entrepreneur: Rally teams around your vision, inspiring both direct and indirect teams to join your cause. You are an adept negotiator who always looks for the win-win.
  • Storytelling: Craft compelling narratives around product features and benefits to engage stakeholders, inspire the team, and drive customer adoption.

About You:

  • You’re a self-motivated product nerd with a knack for execution and influence, you cultivate the power of the individual to drive the best results from the team.
  • You’re eager to collaborate with designers and engineers with deep subject-matter expertise, you value winning over personal glory.
  • You’re no stranger to fast-paced environments and embrace failure as a path to success.
  • You enjoy challenging projects and are cool under pressure.
  • You are innately curious and leave people, processes, and products better than you found them. 
  • You can see the forest through the trees, and show others the path.
  • You respect and value your peers and cross-functional stakeholders and understand the power of working with a motivated team.
  • You are an active listener who asks thoughtful questions.

Required Qualifications:

  • We don’t expect this person to be an expert in everything, but you should have the following abilities/attributes
  • 4+ years experience as a Product Manager or Product Owner 
  • Product management experience with B2B SaaS, web, and mobile app products
  • Experience with software development best practices (e.g., Agile, Scrum, Kanban)
  • Passionate about automotive fleet management, mobility, and/or personal transportation
  • Skilled at defining and prioritizing product features, you write killer user stories
  • Ability to collaborate well with engineers, designers, researchers, and management

Even Better if You Have:

  • Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), Pragmatic Marketing or other Agile-related certification
  • Experience with car dealers, rental, subscription, ID/Insurance verification technologies, and process
  • Bachelor's degree in a related technical or business field

Dealerware Offers You:

  • Competitive base salary with bonus incentive eligibility
  • Full benefits (medical, dental, vision, 401K) + FREE telehealth
  • Training for all employees provided in Udemy
  • Tuition reimbursement and continuing education
  • Unlimited paid vacation policy
  • Generous Paid Parental Leave program
  • Flexible work location
  • Modern office and a dynamic team in downtown Austin with free parking
  • Friendly, small company environment with a progressive culture
  • Backed by Audi, a 114-year-old automotive industry leader
  • Discounts on Audi vehicle purchases and leases

Dealerware is an Equal Opportunity Employer that does not discriminate on the basis of actual orperceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Dealerware's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.


We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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    • SlackCollaboration
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    • LatticeCollaboration
    • AsanaProject Management
    • TrelloProject Management

Location

Team members are offered a seat and a warm welcome in our collaborative headquarters in the heart of downtown Austin, TX, whenever it suits their workday needs or preferences.

An Insider's view of Dealerware

How would you describe the company’s work-life balance?

Work-life balance at Dealerware is awesome! Even as an entry-level engineer, I’ve been able to take advantage of the unlimited PTO policy to take a break whenever I need to. The culture here is relaxed and nobody pushes you to work outside regular hours except in extreme circumstances, like a bug that cannot wait until the next work day.

Dean Torkelson

Software Engineer II

What does your typical day look like?

It’s meeting and listening to our engineers to make sure they understand priorities and find out where more support is needed. I ask: ‘What do you need to help you wrap the issue?’ Throughout the day, I make myself the support system for our hands-on engineers to help alleviate problems. It’s a lot of listening and servant leadership.

Reginald

Manager, Software Engineering

How does the company support your career growth?

On the customer success team, our leadership prioritizes helping us reach professional goals. Since starting with Dealerware, I have been enabled with the support required to continue growing. The leadership team truly listens to your career aspirations, and consistently offer opportunities to gain experience .

Sophy

Customer Success Program Manager

What is your vision for the company?

I want Dealerware to be the place top talent comes to do the greatest work of their careers. We are accelerating the transformation of the automotive industry in a mission-driven and values-based company that cares about our team members. I can't imagine doing anything else right now.

Matt

CEO

What projects are you most excited about?

Being part of the DevOps team, I am excited to work on improving our observability platform. Coming from having worked with engineering, business, and support teams, our team understands the importance of having a system in place that can help different teams work together to support our products. We are making it more organized and robust.

Peter

DevOps Engineer III

What are Dealerware Perks + Benefits

Dealerware Benefits Overview

-Competitive base salary with bonus incentive eligibility
-Company Performance Share Plan
- Comprehensive healthcare (including medical, dental, vision + unlimited free telehealth & mental health sessions)
-401k matches
-Remote-first work policy, while offering a seat and a warm welcome in our collaborative headquarters in Austin, TX, when it suits team members’ workday needs or preferences
-Unlimited paid vacation policy
-Flexible work schedule
-Paid, inclusive parental leave (gender-neutral & encompassing all parental scenarios including surrogacy & adoption)
-Company-paid life & disability insurance
-Continuing Ed: tuition reimbursement, company-paid conference attendance and certifications, and access to a wide array of free educational courses via Udemy
-Rich recognition platform to earn rewards for good work
-Friendly, small company environment with a progressive culture
-Backed by Audi, an over 100-year-old automotive industry leader
-Semi-flat organizational structure that ensures your influence on the products we build
-Discounts on Audi on demand rentals and participation in an Audi Lease Program

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
We host hybrid all-hands meetings each month, with quarterly special events to bring our team members together throughout the year.
Employee awards
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
5 of the 9 members of our Leadership Team are women
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Free unlimited therapy visits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Fertility benefits
Carrot is a comprehensive fertility healthcare & family-forming benefit. From fertility health & assisted reproduction to surrogacy & menopause, Carrot helps make care accessible & affordable.
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Paid sick days fall within our unlimited PTO plan
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
We have regular Lunch & Learn catered events, along with occasional catered team meetings. We also host a "Donuts" social event every other week on Thursdays.
Company-sponsored happy hours
Onsite office parking
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
The Engineering Advisory Council Mentorship Program encourages employees to learn and teach. It is meant to break down silos between technical teams and provide opportunities for growth.
Continuing education stipend
Continuing education available during work hours
Friday Focus Time (2–5 pm) can be used regularly for professional development
Online course subscriptions available
Customized development tracks
Paid industry certifications

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