Director, Event Experiences

| Austin, TX, USA | Hybrid
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Hi, We’re AffiniPay! 

AffiniPay is a leading fintech company, based out of Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay’s tech products serve legal, accounting, architectural, engineering and construction firms. AffiniPay has been recognized as one of Inc. 5000’s fastest growing companies in the U.S. for 11 years in a row, and as a result, our teams continue to grow as well! 

As the Director, Event Experiences at AffiniPay, you will drive the strategy, planning and execution of our events and tradeshows in order to generate demand and engagement across our entire suite of brands and products.  You will lead a team that executes over 100 events in the legal, accounting, and other professional industry verticals annually.  Additionally, you will oversee the entire event life cycle of planning, implementation and postmortem.  You’ll work closely and collaboratively with the Creative, Brand & Communications, Sales teams, and company leadership to understand the needs and goals of each event. You’ll be responsible for setting budget allocations and event goals, maintaining budgets, tracking performance and ROI, and making sure all events are successful and seamlessly executed.

You have the proven leadership experience to manage a small team and think strategically, while also rolling up your sleeves and getting stuff done. You are the type to obsess over details, display poise and sophistication in fast-moving situations, embrace ambiguity, and deliver results.

 

What You’ll Do:

  • Establish, organize and own the annual events calendar by strategizing and prioritizing the best industry events and tradeshows with the VP, Channel Marketing 
  • Research and identify new event growth opportunities where AffiniPay and it’s brands could drive an increase in lead generation
  • Develop bold event strategies and creative activations that generate pipeline and revenue with a key focus on ROI.
  • Identify and negotiate various sponsorship opportunities with industry and affinity partners and develop opportunities for breakouts, speaking engagements, and thought leadership opportunities
  • Collaborate with the design and product marketing teams on messaging, branding, and overall presence to maximize traffic to booths.
  • Demonstrate consistent leadership of a team of event planners and field marketers, providing strategic direction, coaching, and career guidance
  • Provide accountability for overall event schedule and strategy for each vertical, including ROI for each event; 
  • Provide trade show performance data on a proactive basis to key functional leaders and business stakeholders
  • Maintain budget tracker and event planning documents per event to capture all planning elements, activities, and spend.
  • Lead pre- and post-event initiatives, including marketing promotion, sales outreach, logistics/setup, creation of event-specific collateral, lead tracking, and ROI measurement.
  • Make data-driven recommendations for future events, leveraging insights to continuously improve our event strategy.

About You:

  • Bachelor degree in marketing or a related field preferred
  • Minimum 7-10 years  of event experience leading an external event strategy within a B2B SaaS environment
  • Minimum 3-5 years leading a team of event planners
  • Experience planning events from 100 attendees to large scale industry-wide events of 10,000+
  • Ability to translate marketing objectives and overall brand strategy through event execution and experience
  • Strong analytical skills, with the ability to analyze event data and metrics to drive decision-making.
  • Strong experience with event budget and vendor management
  • Creative problem-solver with a high attention to detail, excellent organization skills, and ability to manage multiple projects and responsibilities within a fast-paced environment.
  • Strong project management skills, analytical ability, both creative and strategic thinking.
  • Ability to travel as needed in the US and Canada (25%+ travel expected)
  • If you live near one of our offices in San Diego or Austin, we work in a hybrid capacity!

Nice to Haves:

  • This position is preferred to sit in Austin, TX and work out of our HQ Offices in Westlake
  • Experience in legal tech  events a plus



Our Story

Founded in 2005, AffiniPay’s mission is to build technology products that helps professionals focus on the work they love. As the leader in the professional payments industry, AffiniPay’s products serve legal, accounting, architectural, engineering and construction firms. Our portfolio of software solutions include MyCase (Legal Practice Management Software), CASEpeer (Practice Management for Personal Injury Firms), Docketwise (Immigration & Case Management Software), (Soluno (Legal Accounting), and Woodpecker (Legal Document Automation). Our portfolio of payment solutions include LawPay (Legal), AffiniPay for Associations (Associations), CPACharge (Accounting Professionals), and ClientPay (Architect, Engineer, and Construction). AffiniPay’s products serve over one hundred thousand users, and we are noted as one of the fastest growing tech companies in Austin, Texas. We are constantly looking for talent to join our team to continue playing a key part in unlocking our potential. 


Diversity, Equity & Inclusion at AffiniPay

At AffiniPay, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 


Benefits that Benefit You! 

As a people first culture, we believe it is important that our teammates are happy, healthy, and productive.  In order to best support that, AffiniPay provides award-winning benefits that can make a difference in your life - right now and for the future.

  • All employees receive fully covered medical, dental and vision coverage - Choose from our 2 available health plans based on what fits you and/or your family!
  • Have some fur babies? - We offer them insurance too!
  • RELAX and enjoy your time away with our flexible paid time off policy! 
  • We will help you plan for your future - 401K, or RRSP if in Canada, with a company match
  • Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
  • Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships
  • Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers
  • Professional development opportunities including mentorships, leadership programs and our AffiniPayU courses
  • We believe it is important to give back with our Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
  • D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff
  • An incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some “sweet” surprises for those afternoon pick-me-ups
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Technology we use

  • Engineering
    • CSSLanguages
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • DockerFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • React NativeFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Vue.jsFrameworks
    • AWS RedshiftDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services

Location

Our headquarters are located in the beautiful hill country of Austin, Texas, just off of Highway 360. We're surrounded by plenty of shops and restaurants, too!

An Insider's view of AffiniPay

What’s the vibe like in the office?

The AffiniPay office is amazing! We have gorgeous views, fantastic resources, and a group of smart, fun people to collaborate with. I love coming in because I always feel energized and inspired!

Abby

Director of Event Experience

What does your typical day look like?

We start our day with a standup for updates on challenges and tasks we've worked on. We work on new software features, technology improvements, and help troubleshoot issues our customers are experiencing. What I enjoy most is the culture of collaboration we've developed. Our team works closely on tickets, troubleshooting and planning for the future

Olutayo

Software Engineer II

What makes someone successful on your team?

As part of the Product Management Team, we sit on the intersection of Technology, UX, the Business and the Customer. All of us spend a significant of time with our customers and the market. However, given that we are market leaders, we get to lead and influence our entire industry which requires bold yet analytical product decision making.

Vinay

VP of Product

How do your team's ideas influence the company's direction?

Dev teams are encouraged to come up with creative ideas both to technically solve existing problems as well as identify business problems which the company may or may not currently comprehend. 

Greg

EVP Engineering

What projects are you most excited about?

The project I am most excited about at this time is helping build our integrated payment platform. It presents a ton of interesting problems to solve including how to ensure our customers get paid at scale!

Ryan

Senior Software Engineer

What are AffiniPay Perks + Benefits

AffiniPay Benefits Overview

There are many reasons to work at AffiniPay, and the benefits package is one of them! The package is comprehensive, competitive, and designed to support the needs of AffiniPay staff members. Employee happiness and well-being are key to our success, which is why we’ll reward your hard work and strive to earn your loyalty with fantastic perks and incentives.

Culture
Volunteer in local community
AffiniPay's AffiniCares team organizes activities focused on donations, volunteerism and supporting the local communities throughout the country.
Partners with nonprofits
AffiniPay partners with non profits selected by the employees of the company. We create opportunities for donations and volunteering with the organizations.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We have a Hybrid/Remote work environment with locations in Austin, San Diego and Toronto. Employees located throughout the country are fully Remote.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
AffiniPay's leadership team is as diverse as our staff, and our Manager of Operations & Diversity is focused on continuous improvement of our D&I initiatives.
Mandated unconscious bias training
Diversity employee resource groups
Respecting one another means staying aware and being educated. AffiniPay provides educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff.
Hiring practices that promote diversity
From partnering with diverse local and national groups, to regular end-to-end reviews of our processes for biases - we're committed to a diverse workforce.
Health Insurance + Wellness
Flexible Spending Account (FSA)
AffiniPay offers a Flexible Spending Account or a Health Savings Account depending on your plan. They help pay for eligible expenses not reimbursed by medical, prescription, dental, or vision plans.
Disability insurance
AffiniPay has Short-Term and Long-Term Disability options covered by the company.
Dental insurance
Vision insurance
Health insurance
AffiniPay pays 100% of each eligible staff member’s medical, dental/orthodontic and vision insurance premiums and offers discounted premiums for dependents + domestic partners.
Life insurance
AffiniPay provides life insurance paid for by the company
Pet insurance
Wellness programs
AffiniPay offers opportunities to support the well-being of its staff members, including an on-site fitness facility, nutrition consultations, flu shots, education and discounted memberships.
Team workouts
Mental health benefits
Free access to Headspace, a mindfulness app & website which has helpful resources for meditation, sleep and exercises, is also available to all staff members.
Financial & Retirement
401(K)
All full time staff members who are 21 years of age or older are eligible to participate in the Company’s 401(k) plan on the first day of the month following employment.
401(K) matching
AffiniPay will match up to 5% of contributions for all full time employees
Company equity
Employees benefit from growth of the company through unit options. All grants are in recognition of individual contributions, including leadership, attitude, and long-term commitment to the company.
Performance bonus
All staff members are eligible for a mid-year and end of year bonus. An additional percent is added to the bonus for those staff members who have celebrated 3, 5, and 10 year anniversaries too!
Charitable contribution matching
We are proud to offer a Matching Gift Program for qualified charities up to $1,000 per employee per year. We also offer a $5,000 quarterly donation to a charity voted on by staff members.
Child Care & Parental Leave
Generous parental leave
AffiniPay offers paid leave upon the birth or adoption of a child. Staff members who serve as the primary OR the secondary caregiver are provided with sixteen (16) weeks of paid parental leave.
Family medical leave
Adoption Assistance
Staff members and their partners have free access to Maven for support through preconception and fertility treatment, including IVF; pregnancy and postpartum; adoption; surrogacy; and pediatrics.
Company sponsored family events
Some company-wide events include special summer photo contests, pumpkin patches, Thanksgiving potlucks, holiday celebrations, and more!
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Full time staff members are eligible for four weeks paid sabbatical leave after seven (7) years of continuous employment.
Paid holidays
Paid sick days
AffiniPay offers flexible paid time off for all full-time non-temporary staff members. As a result, staff do not accrue vacation, sick days, or other paid time off.
Office Perks
Company-sponsored outings
Staff members have the opportunity to join events with their individual teams and the company at-large not limited to weekly, quarterly or holiday events.
Free snacks and drinks
If you would like to snack on it, we probably have it! We have a wide assortment of food for all tastes!
Some meals provided
We have weekly lunches, events, meetings and parties.
Company-sponsored happy hours
Onsite office parking
Recreational clubs
From AffiniFoodies to AffiniTravel to AffiniHiking, we have many groups that meet regularly to have fun.
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Paid industry certifications

Additional Perks + Benefits

The secret to our growth and success is our team. We support each and every team member by continuing to invest in their goals, our culture, and a diverse workplace. Because when you’re happy, focused, and fulfilled with your work — it feels like you’re doing what you’re meant to do. Employees enjoy a fantastic amount of swag and food, happy hours, quarterly events, as well as virtual and in-person team building. We also have an Award of Excellence program where your success is voted on by your peers. Working at AffiniPay is as challenging and rewarding as it is fun.

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